Reference

5rt Terms & Conditions For Your Account

Super Sic Bo, Spaceman, Aviator and Fish Hunter sit behind one clear account path, while these Terms & Conditions explain how access, wallet actions and policy requests work.

Clear account stepsWallet rule clarityPhone verification
5rt 5rt Terms & Conditions For Your Account
CLAUSE HELP

Where To Ask About A Policy Clause

A clear contact path helps when a Terms & Conditions clause affects your account or wallet action.

Account access Ask about phone verification, duplicate details or an access decision through the account support route shown after login. Include your registered phone number without sending a password.
Wallet receipt For a DANA, OVO, GoPay or QRIS question, attach the payment receipt and displayed status. We can then match the query to the wallet step described in these Terms & Conditions.
Policy request If a clause is unclear or you want a wording change considered, contact support from your account and name the exact section. We will route the request to the relevant policy team.
SIX POLICY CONTROLS

Six Controls Behind Our Policy Handling

Our Terms & Conditions work alongside practical account controls rather than sitting as a page you never use.

Data handling

We use account details to operate access, confirm the requested account step and respond to policy questions. We do not ask you to place passwords or full wallet credentials in a support message.

Cookies

Cookies and similar browser storage can keep your session and policy display consistent between pages. You can manage browser settings, though changing them may affect account access or saved preferences.

Account security

Phone verification is required before account access, and support may ask for matching account details before discussing a clause. Never share your password, verification code or wallet PIN.

Record retention

We retain account, policy and wallet records for as long as needed to operate the account, answer disputes and meet applicable legal duties. The relevant record may include a policy version.

Who to contact

Use the support contact displayed in your account for questions about Terms & Conditions, account restrictions or a DANA, OVO, GoPay or QRIS reference.

Change requests

To request correction of account details or propose a policy wording change, send the section name and reason through support. We may need phone verification before processing the request.

Terms & Conditions Questions Before Opening

These answers cover the policy points you are most likely to check before opening an account. For a clause that depends on your account record, wallet reference or location, use the support path inside your account and quote the relevant wording.

You can read the current Terms & Conditions on this page before opening an account. We publish policy wording here and may identify the effective date when a material change is made.

Yes. The Terms & Conditions cover wallet instructions connected with DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account steps shown in your account.

Phone verification helps connect account access to the details you provide. Our Terms & Conditions require this step before access, and support may use matching details when handling a policy request.

Access depends on local law and is available where local law permits. Your location, account details and the eligibility wording shown during access can affect whether the Terms & Conditions apply.

Keep the displayed status and payment receipt, then contact support through your account. For DANA, OVO, GoPay or QRIS, we use those details to identify the relevant wallet step.

Send the requested correction through the account support route and name the affected field. We may ask for phone verification or matching details before changing information connected with the Terms & Conditions.

We may update the Terms & Conditions when policy wording or operating requirements change. The current text remains on this page, and you should check it before continuing account or wallet actions.